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Nothing better than a 5000km oil change on a sunny Saturday
I always go genuine on my oil filters because the OEM one's are the best.

However there is nothing worse than driving from friggin Southport to Mudgeeraba to find out the gimp behind the counter thinks an NC filter is the correct part to supply as an "Oil filter for a 1991 1.6 MX-5. B6 engine please mate".

Like I want to put the old oil and filter back in the car and drive back again to change it over.

Honestly, is it THAT hard?

Jules

most human beings make lots of silly mistakes- they say measure twice but cut once but I still cock it up on a regular basis. Best plan is ask for the filter by number but of course we often forget things like that or make no records. If you were not able to get back to the auto shop they might even courier one out to you.

It was a beautiful day for a drive in the 5 today Jules, but I would be pretty "Peaved" if it happened to me as well.
So much for customer service.

Cheers
Dale

A true enthusiast would be able to ascertain if the filter is correct simply by sight.
So since you didn't .....

You must be from Victoria if you think it's my fault the tool didn't do his job. That's the way they law works down there isn't it?

Jules

I've found the OEM, Ryco, Valvoline, Wesfil Coopers filters to be seemingly all the same quality really..

OEM parts being superior. lol

I'll give you that fact that the idiot behind the counter stuffed up. But can you not tell the difference between the 2 filters? Or you didn't open the box to check it was the correct part before you left the shop? I alway do.

The box should have a part number on the side starting with a B6 anyway

jules wrote:Nothing better than a 5000km oil change on a sunny Saturday
I always go genuine on my oil filters because the OEM one's are the best.

However there is nothing worse than driving from friggin Southport to Mudgeeraba to find out the gimp behind the counter thinks an NC filter is the correct part to supply as an "Oil filter for a 1991 1.6 MX-5. B6 engine please mate".

Like I want to put the old oil and filter back in the car and drive back again to change it over.

Honestly, is it THAT hard?

Jules

I think one is being facetious, anyone else would be told that the part is not in stock and shall have to be manufactured by virgins for such an antiquated part.

SPy vs. SPy wrote:

jules wrote:Nothing better than a 5000km oil change on a sunny Saturday
I always go genuine on my oil filters because the OEM one's are the best.

However there is nothing worse than driving from friggin Southport to Mudgeeraba to find out the gimp behind the counter thinks an NC filter is the correct part to supply as an "Oil filter for a 1991 1.6 MX-5. B6 engine please mate".

Like I want to put the old oil and filter back in the car and drive back again to change it over.

Honestly, is it THAT hard?

Jules

I think one is being facetious, anyone else would be told that the part is not in stock and shall have to be manufactured by virgins for such an antiquated part.

says he who is driving the next model that sports spoked wheels & a Sunbeam hairdryer

AJ wrote:

SPy vs. SPy wrote:

jules wrote:Nothing better than a 5000km oil change on a sunny Saturday
I always go genuine on my oil filters because the OEM one's are the best.

However there is nothing worse than driving from friggin Southport to Mudgeeraba to find out the gimp behind the counter thinks an NC filter is the correct part to supply as an "Oil filter for a 1991 1.6 MX-5. B6 engine please mate".

Like I want to put the old oil and filter back in the car and drive back again to change it over.

Honestly, is it THAT hard?

Jules

I think one is being facetious, anyone else would be told that the part is not in stock and shall have to be manufactured by virgins for such an antiquated part.

says he who is driving the next model that sports spoked wheels & a Sunbeam hairdryer

Yes, and when one goes to get the mundane, like an air filter, one has to return at a later date to collect same after it arrives from Melbourne

There was a comparison (believe it or not) on oil filters, and the Mazda genuine unit came up as being of different internal design to the after market units, as it was found to have some sort of back flow properties. I didn't drive to Southport because I love coughing up for genuine parts. Generally I'm happy to go after market.

As for all you smarty-pants propeller heads telling me I should look at the box numbers for every part I ever buy over the counter from a dealers "Parts Specialist", I would assume they get most of their business from professional body shops and mechanical workshops, and thus would be aware of the implications of sending out orders full of incorrect parts.

Sheesh...when are we going to stop blaming the end user for crap service. Wait until one of you self righteous vicars ends up getting something you didn't order, then you'll be crowing too.

Jules

jules wrote:There was a comparison (believe it or not) on oil filters, and the Mazda genuine unit came up as being of different internal design to the after market units, as it was found to have some sort of back flow properties. I didn't drive to Southport because I love coughing up for genuine parts. Generally I'm happy to go after market.

As for all you smarty-pants propeller heads telling me I should look at the box numbers for every part I ever buy over the counter from a dealers "Parts Specialist", I would assume they get most of their business from professional body shops and mechanical workshops, and thus would be aware of the implications of sending out orders full of incorrect parts.

Sheesh...when are we going to stop blaming the end user for crap service. Wait until one of you self righteous vicars ends up getting something you didn't order, then you'll be crowing too.

Jules

Thanks for the laugh,just read this...
Bet the guy used to work for shannons....

Ease up Jules...
They're only human and most of them are counter jockeys and that would be a stretch for them.
It's just typical of big business initiatives to save money on hiring staff.
A mechanic at a parts desk is pretty rare these days (unless they're a crap mechanic).

I had an interesting conversation with a Nissan parts clerk last week, where I had to explain to him that I don't need to give him the vin number of my Mazda to get a gasket for my Nissan flanged turbo. He still couldn't understand what part I was asking for, so I had to get a 1997 200sx part for an SR20 engine (most Nissan turbos are the same footprint).

By then his manager came out and started having a little chat (he was interested in the car) and he even came out to the carpark to have a look at the mods.

I've got a good phone relationship with a Repco store that 4 suburbs away, because they always seem to find the part I want, whereas if I go to my local one, the poor staff haven't got a clue even when I grab the catalogue and show them the part (including part number).

Oh and in the future if they don't have your filter, an Astina one fits (the v6 one is actually a little better as it flows a bit more oil).