Some T/Belts with hydraulic tensioners have adjustable pulley setting that must be set correctly (some Mitsi's, Hyundais, ETC)
If incorrectly set up the tensioner can release tension on a tight side of the belt when the motor is off. When you go to start it
the belt can jump one or two teeth before the tensioner resets itself. This can happen within a day or two or possibly longer if
dependant on where the engine stops at switch off.
The belt jumped while I was driving, at high rpm, suddenly the car spluttered and would barely run.
Obviously not the case here, but I must say in 20+ years on the W/shop floor I have never seen a belt failure that wasn't caused
by fitter/set up error. Bit of a concern if your w/shop was using such poor quality parts. Could it possibly be a Tech blaming the
part unnessassarily and front of house having to make excuses to back him up, wouldn't be the first time. I'm not saying your shop
is bad but every bussiness is only as good as it's employees and sometimes the employees can pull the wool over the bosses eyes aswell.