Page 1 of 1
New hardtop with crack - help
Posted: Mon Jul 08, 2013 1:33 pm
by Poida
I have received today my carbon fibre hard top that I purchased through the group buy by Kikuchi, upon opening the packaging, I have discovered a 30cm~ long crack on the underside of the hardtop near the edge at the front (where the soft top latches would connect to) and a chip in the carbon fibre on top in the same location. Obviously I'm not that impressed with it, and have sent Kikuchi a message. My main concern is how easily fixable is this, and would it affect the overall condition structurally.
I will upload photos soon.
Thanks
Re: New hardtop with crack - help
Posted: Mon Jul 08, 2013 2:57 pm
by Poida
Re: New hardtop with crack - help
Posted: Mon Jul 08, 2013 3:43 pm
by Poida
Woops, was only a single photo. Here's a working album.
http://imgur.com/a/vsKm5
Re: New hardtop with crack - help
Posted: Mon Jul 08, 2013 4:02 pm
by MrRevhead
I would definitely push for an exchange or refund.
Otherwise, if you get a significant discount...you could drill a hole on either side of the crack and fibreglass it or fill with some sort of clear resin.
Re: New hardtop with crack - help
Posted: Mon Jul 08, 2013 4:55 pm
by Mr Morlock
its not fit for purpose - provided of course no evidence of damage you need to pursue a replacement. You need to sort out who to deal with - its not going to be sensible if the item has to be returned to the seller at your expense.
Re: New hardtop with crack - help
Posted: Mon Jul 08, 2013 5:00 pm
by deviant
I would say your beef is going to be with the freight company...good luck!
Re: New hardtop with crack - help
Posted: Mon Jul 08, 2013 5:18 pm
by Poida
Thanks for the replies, I'm waiting to hear back from Kikuchi, and I'll go from there, I'm getting someone to come down and access the damage and repair costs if it's valid repairing.
Re: New hardtop with crack - help
Posted: Mon Jul 08, 2013 6:51 pm
by Poida
Kikuchi got back to me, said it should just be a direct swap for a new one. All seems good.
Re: New hardtop with crack - help
Posted: Tue Jul 09, 2013 9:00 am
by Kev05
Great outcome.