Seems the people on Miata.net don't like the Robbins tops sold on gomiata.
http://forum.miata.net/vb/showthread.php?t=247370&page=1&pp=25
They got the customer service spot on it seems but theres been quality control problems going back a few years that haven't been resolved.
Strangely none of the guys here in Australia that have ordered one from them have had issues..... Maybe they properly check the product for overseas customers before sending since they don't want to deal with refunds/exchanges.
Soft top replacement
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